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Category: Customer Service

Department: USC Libraries Leavey Library (LVL)

Location: LVL 110

Hourly Rate: 17.87

Number of Positions: 24

College Work Study (CWS): Required

Duties and Responsibilities:

NOTE:  this job posting is for shifts during non-graveyard hours (shifts anytime between 8am and midnight).  Graveyard shift (12am-8am) hiring is done under a separate job posting.  

Leavey Library Access Services Student Assistants help patrons at the circulation desk, assist full-time staff with technical processing tasks, and help maintain an organized collection of books.

Duties at the circulation desk include charging/discharging materials, updating patron records, and providing basic reference assistance, and other miscellaneious basic office tasks as assigned by full time staff member supervising the circulation desk at the time of the shift.  

Job Qualifications:

Student workers at Leavey Circulation must have strong communication skills and immediate enthusiastic willingness to assist library patrons with their needs, in order to provide excellent customer service. Cooperation with patrons, staff, and coworkers is required.  Meticulousness and attention to detail is required. Prompt attendance at all shifts is required.

Student employees are assigned a regular weekly shift schedule from first day of classes through the last day of final exams, and must work every shift in that schedule, or successfully arrange to trade shifts with a fellow student worker.  An unsuccessful shift trade request means that you must show up to your original shift and work it, even if you have urgent studying needs or spontaneous social plans.  Travel plans to return to campus at beginning of semester and return home at the end of the semester must take this requirement into account, and your travel plans must be adjusted as necessary to achieve compliance with work schedule requirements.  While we recognize that a student's primary mission at USC is formal academic achievement, this job, if offered and accepted is a job that comes with responsibilities.  Failure to meet those responsibilites will result in termination from the job.  


Job Skills & Experience

  • Answering Phones
  • Email/Web Browsers
  • Spread Sheets
  • Typing

Days/Hours Needed For Coverage

Time of day Sun. Mon. Tue. Wed. Thu. Fri. Sat.
12 am - 01 am
01 am - 02 am
02 am - 03 am
03 am - 04 am
04 am - 05 am
05 am - 06 am
06 am - 07 am
07 am - 08 am
08 am - 09 am
09 am - 10 am
10 am - 11 am
11 am - 12 pm
12 pm - 01 pm
01 pm - 02 pm
02 pm - 03 pm
03 pm - 04 pm
04 pm - 05 pm
05 pm - 06 pm
06 pm - 07 pm
07 pm - 08 pm
08 pm - 09 pm
09 pm - 10 pm
10 pm - 11 pm
11 pm - 12 am